Catch-up in one glance

How it works

Long threads are where context goes to die: a resident texts about a leak on Monday, the plumber reschedules on Wednesday, and by Friday whoever opens the conversation has to reread thirty messages to know where things stand. PropFlow summarizes any conversation into what happened and what's still open, so whoever picks up the thread - a teammate covering a shift, a manager stepping in, you after a week away - starts with the whole story instead of an archaeology dig. The summary sits beside the thread, never replaces it: the full history is always one scroll away.

• Any conversation summarizes into two things: what happened, and what's still open
• Handoffs stop losing context - whoever picks up the thread starts with the whole story
• The summary sits beside the thread; the full message history is always there
• Works across the channels a conversation actually spans - text, email and portal in one thread
• Summaries are generated on request, logged, and auditable like every other suggestion
• Your data never trains outside software

Read the step-by-step guide: How conversation summaries work