What residents see when they pay
A clean portal: balance, pay button, receipts and history.
Residents get their own portal - branded to your company - showing their unit, current balance, and upcoming rent. Payments reflect immediately on both sides: the resident sees their balance clear, you see the charge settle on the ledger.
How a resident pays
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1
The resident signs in to their portal and opens Pay rent.
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2
They choose card or US bank (ACH) and confirm the amount.
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3
The ledger updates live on both sides. Bank (ACH) payments show as pending until they settle; cards settle immediately.
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4
Their full payment history stays in the portal - every receipt, every partial payment.
When online payments aren't enabled, residents still see their balance and history, and you record what you collect by hand.
More in Rent & payments
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