Create and assign work orders

Every repair is a tracked ticket with an owner, a priority and a history.

Work orders carry priority, category, photos and a full activity timeline. They arrive three ways: residents text your PropFlow number, residents file from their portal, or your team creates them directly.

How to create and assign one

1
Open Operations > Maintenance and click New request (or open one that a resident filed).
2
Describe the issue, set priority and category, and attach it to the right unit and resident.
3
On the work order, pick an Assigned teammate - or an Assigned vendor to dispatch a contractor.
4
Work the ticket in its timeline: add updates, schedule, and move it through Open, In progress and Resolved.
5
The resident sees status updates, and everything logs to the property's permanent history.

Field workers see only the operational surfaces they need - assign them work orders and they get a focused view, not your books.